Disclosure of information and risks related to maintaining assets

Published on February 24, 2024

Disclosure of information and risks related to maintaining assets

Orbix Trade Company Limited (hereinafter referred to as the "Company") would like to inform all customers of that.

1.Preservation of customer assets

In accordance with Thailand's Deposit Protection Agency laws, the Company is an operator of digital assets and not a financial institution. Depositing money and digital assets with a digital asset business operator is not a deposit that is protected according to the Deposit Protection Agency Act. In the event of damage to customer assets deposited with a digital asset business operator, The customer may not receive the full amount of assets back from the business operator immediately.

2. The proof of the operators of digital asset businesses' liquidity  
Customers may check the financial statements of the operator of digital assets from the financial statements and operating results of the business operator published on the business operator's website. In addition, other information should be considered in deciding to use the service, such as the quality of Providing services and handling complaints, etc. Customers can check the company's financial status through the website via the link below.

“Annual financial statements” orbixtrade.com/th/about/financial

3. Risk management for customers  
Consumers can manage the risks associated with storing digital assets; they can deposit assets with operators of digital asset providers in an amount sufficient to meet the transaction requirements. The remaining assets that are not used for transactions can be stored in the customer digital asset wallet.  
Customers ought to understand how to use each kind of wallet and how to save passwords and private keys, and other requirements.

4. Storing digital assets with other service providers

The Company maintains digital assets with a digital asset custodian (Third Party Custodian) as listed in the table below.