Important announcement: Notification the end of service for old wallet address deposit and digital asset deposit address to be retired

Important announcement: Notification the end of service for old wallet address deposit and digital asset deposit address to be retired  

Refer to the announcement from Orbix Trade Co., Ltd., that the change wallet and address all of coins on exchange (except  Firo (Firo) & JFIN Coin (JFIN)) for system upgrade of the company to develop the system to be more stable and efficient in order to provide our customers with better services. 

(More details: https://www.orbixtrade.com/en/blog/article/important-announcement-change-wallet-and-address-for-system-upgrade-orbix ) 

As a result, the deposit address has been changed. You will not be able to use the old wallet address and digital asset deposit address for all transactions and the old wallet address will be officially deactivated on 18 June 2024 at 11:59 PM onwards. 

We suggest and kindly check and asks for cooperation from all customers to proceed as follows: 

• Make sure of your digital asset wallet address before making every transaction, including details of the destination board you choose to use whether it supports the network or not. You should also check your digital asset wallet address and other related information to be correct and complete.  
• Furthermore, please terminate the use of old wallet addresses (for example, in case you save it on wallet lists elsewhere, using an old address with your own developing system, previous use or save a QR code of an old address, etc.)  
• In case you make a deposit of such an asset by using an old wallet address after it is no longer supported by our system, such deposits will not be successful. As a result, the assets are not credited to your account. Should this happen, please contact us Customer Support to check and assist. It may take processing time of at least 60 business days; The company reserves the right in its not to recover the lost assets from transactions made old wallet address deposit and digital asset deposit address. 

 orbix does not accept liability for any loss or damage, including but not limited to loss of profit, which may arise directly or indirectly from announcements or information presented in this notice. orbix reserves the right to make changes and amendments, which will be announced subsequently. We sincerely apologize for the inconvenience caused and thank you for your trust and support as always. 

For further information: 

Live Chat: https://orbixtrade.com/en/live-chat  

E-mail: [email protected]